Kelly Thoreson

@klthoreson | klthoreson@gmail.com

Education

Master of Library and Information Science (MLIS)

University of Western Ontario – London, ON, Canada

September 2015 – April 2017

Bachelor of Arts (With Distinction)

Simon Fraser University – Burnaby, BC

September 2009 – April 2014

  • Major: Anthropology
  • Minor: Dialogue in Communication Studies

Publications & Presentations

Professional Memberships

  • Ontario Library Association (December 2015 – present)
  • British Columbia Library Association (November 2015 – present)

Skills & Knowledge

Library User Experience

  • Conducted user experience research using interviews, surveys, Google Analytics, and card sorts to inform a website re-design project as Student Assistant at the FIMS Graduate Library.
  • As the User Experience Co-op at Western Libraries, led usability testing to evaluate OPAC location code displays. This included developing tests for six library locations, delivering an orientation session for seven library staff who volunteered to conduct the tests, and drafting recommendations based on the results from a total of 40 tests (which will be implemented in May 2017).
  • Educated library staff about user experience through creating an online reference tool and delivering workshops as the User Experience Co-op at Western Libraries.

Technology

Web Design, Digital Libraries, & Content Management Systems

  • Developed web pages using HTML and CSS in an introductory web design course while a student at Simon Fraser University. Re-designing the FIMS Graduate Library website using the WordPress content management platform.
  • Created a digital library of student services at Simon Fraser University using Greenstone open source software for a course at the University of Western Ontario.
  • Created an online reference tool for the Western Libraries intranet using the Cascade content management system.
  • Downloaded the content from the three-year national project Canada’s World website and re-organized and uploaded it to SFU’s Centre for Dialogue website using the Adobe CQ5 content management system.

Database Design & Management

  • Designed a relational database using Microsoft Access for a course in database management systems at the University of Western Ontario. Included designing the database, generating reports and queries, and creating web forms and queries using SQL and ColdFusion script.

Print Design

  • Used Adobe InDesign to create magazine-style layouts and designs for the features section of The Peak newspaper while Features Editor at Peak Publications Society.
  • Designed reports using Adobe InDesign as Marketing and Communications Assistant at Agriculture & Agri-Food Canada (AAFC).
  • Created posters using Adobe InDesign to market monthly programming events as a Community Advisor with SFU Residence Life.

Technical Troubleshooting

  • Performed troubleshooting for public printers, computers, photocopiers, and other equipment as Residence Life Information Assistant at Simon Fraser University, as Library Assistant at Brescia University College, and as Student Assistant at the FIMS Graduate Library.

Programming

For Young Adults

  • Participated in the planning committee for Western Libraries’ fall orientation event as the User Experience Co-op.
  • Set up and coordinated a book club for MLIS students where we read books written by POC and/or LGBTQ+ authors as a student at the University of Western Ontario.
  • Designed and delivered monthly programming (both active and passive) to support the needs of a community of upper-year undergraduate students as a Community Advisor with SFU Residence Life.
  • Provided feedback and approved monthly programming proposals and evaluations completed by Community Advisors while an Area Coordinator with SFU Residence Life. Also coached Community Advisors to help them develop programming ideas.

For Children

  • As a Creative Writing Facilitator volunteer with the YMCA, developed and led an 8-week after school program for children aged 6-12 to engage them in creative storytelling activities. Tailored each activity to individual student literacy levels and interests.
  • Collaborated with another volunteer to provide individual support to two 9-year-old boys participating in the 8-session Learning it Together (LiT) weekly after-school program, where we led students through a series of pre-planned activities focused on health, reading, and math literacies.
  • Designed a “Food Passport” for children aged 7-10 to help educate them about the food system as a student in the Semester in Dialogue program at Simon Fraser University.

Reference & Searching

  • As an askON intern, respond to virtual reference inquiries from students attending any of the 11 participating partner colleges of the Ontario Colleges Library Service (OCLS).
  • Provide in-person reference services to students as both a Library Assistant with Brescia University College and as a Student Assistant at the FIMS Graduate Library.
  • As a student in the MLIS program at the University of Western Ontario, developed a framework and search strategy for a systematic review in a class on evidence-based health for information professionals.
  • Developed a strong understanding of controlled vocabularies through a course on thesaurus construction and metadata as an MLIS student at the University of Western Ontario.

Instruction

  • Designed and delivered workshops related to user experience as the User Experience Co-op at Western Libraries and as a Student Assistant at the FIMS Graduate Library.
  • Along with another MLIS student, developed and presented a workshop to classmates on how to navigate EMBASE as a student at the University of Western Ontario.

Mentorship & Supervision

  • Under the supervision of the Residence Life Coordinator, supervised nine Community Advisors as an Area Coordinator with SFU Residence Life. Included facilitating bi-weekly team meetings, scheduling on-call shifts, providing programming support and coaching, and holding bi-weekly one-on-one meetings with each staff member.
  • As the Features Editor at Peak Publications Society, recruited, trained, and mentored volunteer writers to help develop their skills as journalists and support them in applying to editor positions.

Marketing & Communication

Social Media

  • Post regularly to institutional Twitter and Facebook accounts as a Student Assistant at the FIMS Graduate Library.

Media Relations

  • Drafted press releases and selected media contacts to send them to as the Marketing and Communications Assistant at Agriculture & Agri-Food Canada (AAFC).
  • Performed follow-up phone calls to journalists and editors after sending press releases as the Marketing and Communications Assistant at Agriculture & Agri-Food Canada (AAFC).

Library Experience

askON Intern, Ontario College Library Service

Virtual / Remote 

January – April 2017 (Volunteer; Contract)

  • Provide virtual reference service to students attending any of the 11 participating partner colleges of the Ontario Colleges Library Service (OCLS).

Student Assistant, FIMS Graduate Library

University of Western Ontario – London, ON, Canada

September 2016 – April 2017 (Contract)

  • Conduct user experience research and testing to inform library website redesign.
  • Redesign library website using the WordPress platform.
  • Provide front-line library services to members of the FIMS graduate community.
  • Contribute to the library’s social media presence by regularly posting to its Twitter and Facebook accounts.

User Experience Co-op, Western Libraries

University of Western Ontario – London, ON, Canada

May – August 2016 (Contract)

  • Developed a toolkit to support library staff on incorporating user experience principles, research, and design in their professional practice. Tasks include researching best practices for user experience in academic libraries, creating content, and uploading the toolkit to the staff intranet using the Cascade content management system.
  • Supported the Assessment Librarian in managing data from the most recent LibQual survey, including some qualitative analysis, and presenting the results to library staff, which involved being part of the session planning team and facilitating a discussion on themes which emerged from the results.
  • Collaborated with a working group to conduct usability testing on OPAC location codes. Tasks included developing the tests, running an orientation session for library staff who volunteered to conduct the tests, analyze the results, and make recommendations for changes.
  • Participated in planning for fall orientation events.

Library Assistant, Brescia University College

London, ON, Canada

September 2015 – April 2016 (Contract)

  • Provided reference, technical, and circulation, services at the Beryl Ivey Library’s service desk during unsupervised evening and weekend shifts.
  • Conducted research on Open Access initiatives at small and medium academic libraries; synthesized and communicated findings in blog format to contribute to management decision-making surrounding Open Access policies and initiatives.

Work History

Residence Life Information Assistant, Residence Life

Simon Fraser University – Burnaby, BC

June 2014 – August 2015

Area Coordinator, Residence Life

Simon Fraser University – Burnaby, BC

August 2013 – April 2014 (Contract)

Special Projects Assistant, Centre for Dialogue

Simon Fraser University – Vancouver, BC

May – August 2013 (Contract)

Marketing and Communications Assistant, Agriculture & Agri-Food Canada (AAFC)

Burnaby, BC

September 2012 – April 2013 (Contract)

Community Advisor, Residence Life

Simon Fraser University – Burnaby, BC

August 2012 – April 2013 (Contract)

Features Editor, Peak Publications Society (The Peak newspaper)

Simon Fraser University – Burnaby, BC

January 2011 – April 2012

Volunteer History

Volunteer, Learning it Together (LiT)

London, ON, Canada

January – March 2016

Creative Writing Facilitator, YMCA

Burnaby, BC

February – April 2012

Board Member, Peak Publications Society

Simon Fraser University – Burnaby, BC

October 2011 – October 2012